Customer dissatisfaction is far from a modern phenomenon; in fact, the oldest recorded complaint dates back 3,773 years.

The grievance was etched into a tablet that was rediscovered during excavations of the Sumerian city-state Ur in the early 20th century.

Dating back to 1750 BCE, this tablet was written by Nanni, a dissatisfied customer whose ire was directed toward a copper merchant named Ea-nasir. In the complaint, Nanni expressed dismay over the quality of copper they received, accusing the trader of poor treatment and demanding money back. Continue reading →